Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, home or business address.
Service Details: Locksmith service requests, service history, appointment details.
Payment Information: We may collect payment-related information (e.g., credit/debit card info) for billing purposes, using secure third-party processors.
Technical Data: IP address, browser type, operating system, and access times (if using our website).

2. How We Use Your Information

We use your information to:

Provide and schedule locksmithing services
Communicate with you regarding appointments or inquiries
Process payments and send invoices or receipts
Improve our customer service and operations
Meet legal or regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.
We may share information with:

Trusted third-party service providers who assist in our operations (e.g., payment processors, scheduling platforms)
Law enforcement or government agencies when required by law

4. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.

5. Your Rights

You have the right to:

Request access to your personal information
Ask us to update or correct inaccuracies
Request deletion of your personal data (where applicable)

To exercise these rights, please contact us using the information below.

6. Cookies & Website Usage

If we use a website, it may use cookies or similar tracking tools to improve user experience. You can disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.